Escrow Units

Escrow Units

Aile Truong, Escrow Officer
Aile has been with us for more than 10 years and she has been in the escrow business over 18 years. She works so hard that we call her “24/7”. Aile speaks fluent Vietnamese and Cantonese.
Emilia Ochoa is a veteran Escrow Officer,one who has been in the business for over 36 years. She has worked with Juliana for more than 20 of those years. She is one of the few Escrow Officers in the San Gabriel area who specializes in mobilehome escrows. Emily speaks fluent Spanish.
Jackie Bihr Escrow Assistant
As Vanessa James’ assistant, Jackie is the newest addition to our office. She is currently studying for the Certified Escrow Technician exam to earn her first professional designation. A graduate of Wellesley College in Massachusetts with a degree in English literature, she clerked for a law firm with the intent of pursing a law degree. After a year and a half she realized her heart was not in the practice of law. Further search led her to the escrow profession where her interest was piqued and her multitasking abilities were tested. With her background, she is a strong addition to the team, and Viva Escrow is proud that she has chosen us as the milieu to develop her skills and hone her escrow senses.

Juliana Tu is the Escrow Manager and has 37 years of experience in the industry. As the Escrow Manager, she oversees the escrow processing for all Escrow Officers and their units. She speaks English and Mandarin Chinese.

She is professionally designated as a Certified Senior Escrow Officer (CSEO), Certified Escrow Officer (CEO), Certified Bulk Sale Specialist (CBSS) and Certified Escrow Instructor (CEI), and by the American Escrow Association as a Senior American Settlement Industry Professional (SASIP).

Juliana is very involved in her local regional Association, the Escrow Associates of San Gabriel Valley, serving as its President in 1992, 2009 and 2014. She is a Director with the California Escrow Association and the Escrow Institute of California. She is also a member of the Department of Business Oversight’s Escrow Advisory Panel (2012-2014). With her busy schedule and heavy work load, she is grateful for the members of her unit – Mario Artiga, C.E.T. (Certified Escrow Technician), and Tiffany Duong.

If you would like to know more about Juliana, please check her out on View Juliana Tu's profileLinkedIn and View Juliana Tu's Facebook profile Facebook.

Karen Suzuki is our newly minted Certified Escrow Officer after passing her exams with the California Escrow Association. She has over 23 years of escrow experience and she is truly a “Short Sale ”specialist. All of us in the company go to her when we have questions.
Mario Artiga, Escrow Assistant. Mario joined Viva Escrow in 2012 as assistant to Juliana Tu. With his previous background in other escrow companies Mario brings experience and professionalism the minute he came on board. In addition, his fluency in Spanish makes him a perfect complement to the other staff members in Juliana’s unit and the company as a whole. In 2013 Mario passed the first level professional designation test and he is now a Certified Escrow Technician (C.E.T.).

Rebecca Barasorda, Escrow Officer.  Prior to joining Viva Escrow, Rebecca worked as a loan processor at a mortgage company for 5 years. In advance of the real estate industry’s downward slide, she put her best foot forward and with confidence in her capabilities, she joined Viva Escrow in 2006 starting as an Escrow Assistant.

In the six years that she has been with Viva Escrow, she has handled many types of transactions from refinance to sale escrows to reverse mortgage escrows for different types of property – residential, commercial/income properties and vacant land. In May of 2010, she passed exams given by the California Escrow Association that proclaimed her a Certified Escrow Technician (CET). In conjunction with this professional designation and in recognition of her professionalism and knowledge, Viva Escrow promoted her to the position of Junior Escrow Officer.

Infinite patience, great customer service and a clear head for details are some of the qualities that make her exceptional in her job.

Fluency in English, Cantonese, Malay, and Mandarin also make her very popular with her clients. She has been practicing Spanish to add to her linguistic repertoire.

Sharon Lan, Certified Escrow Officer has been with us, on and off, since 1999. She started as an assistant to Juliana, until she developed her own clientele and established her credentials firmly in the field. She also passed comprehensive exams which gave her the professional designation of Certified Escrow Officer (CEO).  Sharon speaks fluent Cantonese.
Tiffany Duong, Escrow Assistant
An enthusiastic and cheerful person, Tiffany is a fast and willing learner, able to grasp the intricacies of the escrow process quickly. Detailed and thorough, she is always looking to help and would have been an asset at any company she chose to go to. We are happy that she is with Viva Escrow! In addition, her fluency in Cantonese and English gives greater depth the customer service we offer to our clients.
Vanessa James, Escrow Officer, is our newest rising star! With 12 years in the escrow industry she is known for her dedication to her clients and to her industry. As a 2-year Vice President and Education Chair of the Escrow Associates of San Gabriel Valley, Vanessa is instrumental in bringing interesting and varied seminars for the education of all the members. As a Director to the California Escrow Association, she is a voice that brings regional concerns to the State level. She has been a bridge between the escrow industry and the real estate industry, tirelessly working to bring understanding and goodwill between the two industries. In 2012 she was recognized as the Affiliate of the Year of the West San Gabriel Valley Association of Realtors, and remains as the Affiliate Co-Chair. Vanessa is also a member of the American Escrow Association and the National Notary Association. She welcomes your support! You will see that she will handle all transactions to the clients’ satisfaction – sale of residential, commercial and REO properties, refinances, and Reverse Mortgages!
Updated April 17, 2014