"Driven by Service"
Years with Viva Escrow: 12
Languages spoken: English, Cantonese, Mandarin Chinese, Malay
Rebecca sees both sides of the coin as she worked as a loan processor at a mortgage company for 5 years before joining Viva Escrow. Along with standard refinance and sale escrows, Rebecca also handles Reverse Mortgage escrows. In the last few years she has built up a clientele in the sale of businesses – bulk escrows - where she handles the sale of certain franchise businesses. She earned her California Escrow Association Certified Escrow Technician (C.E.T.) professional designation in 2010. Ask her clients and they will commend her on her cheerful demeanor and emphasis on customer service.
What Our Clients Are Saying
I am slowly settling into my new home and now have my internet connection up and I wanted to write you a note of appreciation.
Thank you for the wonderful job in walking me through the escrow process. I know you went over and above to explain items and charges to me that my broker should have been able or willing to explain to me. You answered every question and phone call promptly and even helped me sort out the final sign offs and closing date.
You are an excellent representative of your office and it is obvious you love what you do because you make the customer feel like they are your only client. When I came by the office to sign papers I was surprised at how busy it was, because I never felt rushed and you were not only patient in answering my many questions, you were extremely informative and knowledgeable and even willing to stay past office closing time to make sure all my documents were in order.
I have two friends who had purchased or sold properties in other cities earlier this year and both had bad experiences with their escrow offices. Unfortunately there are offices that are just pushing paperwork, unlike Viva, who excels in customer service. Rebecca, I want to thank you again for your excellence and the pleasant surprise of a refund check delivered to my new address two days after the title was recorded. You are amazing; I just met you, yet I feel like I was treated like a family member.
Have a wonderful holiday, be blessed and may you prosper in all your undertake in this coming year.
~Angela De Forrest~
I want to thank you for all your time and effort to make the transaction go so smoothly.
In addition, you handled everything professionally.
I will always keep you and your team in mind for Escrow.
Just closed and opening another escrow with Rebecca Barasorda. Rebecca is a valued member of our team for over 15 years. She is knowledgeable, efficient and always goes beyond the call of duty. We consistently get good feedbacks from our clients, hence our confidence in Rebecca. We have peace of mind working with Rebecca knowing we are in good hands, and appreciate her advance notice of potential hiccups if any. Thanks Rebecca for doing a great job, so we can do ours!
I've been in the real estate industry for over 10 years. I represent the buyers most of the time but when I do get listing or do get the opportunity to pick my own escrow of choice, Viva Escrow is my number #1 place to go. I've worked with many escrow officers and Rebecca is far the best one. She accommodated my sellers coming in to work at the crack of dawn to sign and notarize the grant deed and all other escrow papers. She is very patience, professional and detail in explaining to my clients. She keeps me updated on my transaction via text or call me if i didn't response. Last but not least, doing business with her will never regret or any second thoughts.
Rebecca Barasorda at Viva Escrow did a great job with our transaction! She was always on top of anything I needed and was always in touch and very accessible. She went above and beyond and she has a great positive personality!
Thank you so much, Rebecca. The funds have been received. We appreciate your efforts so much. You have gone way beyond the “call of duty.” Your professionalism and fantastic customer service were terrific. It has been a great pleasure working with you. We’ve had dealings with many escrow companies over the years and Viva Escrow has been the very best.
Thank you again,
~Gene Most & Irene Michaels~
I want you to know how much I enjoy working with Rebecca Barasorda.
As a Mobile Notary/Loan Signing Agent, I work with many escrow officers. Over the last few months, I have had the pleasure of working with Rebecca, and she shines above all others. I greatly appreciate how she is always prepared in advance… no last minute rushing, and pays attention to detail… no errors. Her efficiency makes my job easier.
I recently completed a signing for her client, who is blind. Rebecca took time to meet with me, explain the situation and how to best position the paperwork for the client to sign. In doing this, I saw how Rebecca shows empathy and compassion towards her clients and their needs.
Best of all, Rebecca always has a smile in her voice, is upbeat, and positive. She is truly a joy to work with.
I was chatting with somebody at work and they recently went to Viva Escrow for re-finance. Instantly, it brought me back memories from my days at Viva Escrow. I shared with her how it was a great experience and how lucky I was to work with some of the most sincere people.
I asked who she signed paperwork with, and she said that it was Rebecca. She also mentioned that Rebecca was very accommodating and helpful (she open up the office for her to come in before office hours).
Hope you guys are doing well!