Years with Viva Escrow: 9
Languages spoken: English
Vanessa’s career in the escrow industry spans over 21 years, handling Sale, Refinance, Reverse Mortgage, and Business Opportunity escrow transactions. Along with her work experience, Vanessa takes time to participate and serve in the industry’s professional groups. In 2016 and 2019, she served as President of the regional escrow association, the Escrow Associates of San Gabriel Valley (EASGV), and continues to serve as a director and the Education Chair. She also represented EASGV as a director of the statewide association, the California Escrow Association (CEA) for several years.
She is also involved in real estate affiliated organizations and community outreach. In 2012 she was recognized as the Affiliate of the Year by the West San Gabriel Valley Association of REALTORS® and in 2015 & 2019 served as their Affiliate Chair. Currently, she is active in the Arcadia Association of REALTORS® Community Outreach Opportunity (COHO) and Events 4 Charity (E4C) committees. Vanessa enthusiastically and actively looks for ways to promote a closer relationship between the escrow and the real estate industries.
As a client, when you sit across from her, you will notice not only her cheerfulness but also her dedication to answering all your questions. Vanessa feels that communication throughout the transaction is vital to a smooth process and she makes every effort to meet with her clients, particularly for the loan signing, when the most important questions come up.
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What Our Clients Are Saying
Try Vanessa once and I assure you that will keep going back to her. Not only is she super-efficient, extremely knowledgeable and exceptionally detail oriented, but she will actually take or respond to my calls/texts/emails after 5 pm and on weekends. Vanessa is pretty much a 24/7 operation. She totally rocks!
~Tom Berge, Jr.~
I have been working with Vanessa from Viva Escrow for more than a year now and I now know the difference between a good escrow officer and a GREAT escrow officer. Vanessa and her team are on top of things. They have great follow up skills and are always going above and beyond to make sure we always have a smooth transaction. Don't hesitate to contact them so you can find out for yourself how GREAT they are. #awesomeescrow
Once we get an offer accepted and open Escrow having a competent professional Escrow officer who communicates with all parties involved and returns calls really relieves a lot of the stress that we all know is part of the transaction process , so we love working with Vanessa James! She is amazing, knowledgeable and not your typical 9-5 Escrow officer. We always open Escrow with confidence when we work with Vanessa.
~Daniel & Yvonne~
Team Petty/Century 21 Masters
I have had the privilege of working together with Vanessa on quite a few transactions. Vanessa is a dedicated professional that goes above and beyond for her clients, she's an expert Escrow Officer that understands the importance of timing and deadlines. I will continue to do business with her and Viva Escrow.
My experience with Vanessa James, as my #1 choice Escrow officer...
Knowledgeable - 5 Stars!
Communication - Stars!
Reliability - 5 Stars!...
Detail Oriented - 5 Stars!
She goes above & beyond her job duties to reassure a smooth transaction! Outstanding work...no other escrow officer for me. Thank you for all that you do! – Yesenia Diaz
Vanessa James is a true asset to her profession. She is detail oriented which definitely benefits all parties to the transaction. She continues to stay abreast of changes within the industry, local and nationwide. Vanessa is also very involved within the Escrow community & Real Estate industry.
I highly recommend Vanessa James to handle your escrow needs. I have used her several times and compare to other escrow companies...there is no comparison! Vanessa is super professional, extremely knowledgeable, and will guide you through the process making sure you have all your documents submitted in a timely manner. Plus she has a positive attitude, even during stressful times. Good luck Vanessa James! - Olivia Vasquez
I give Vanessa James a 10+, she always demonstrates an admirable commitment to quality. You are very thorough and accurate and pay close attention to detail in your work. You are an excellent team player who is willing to share resources and information. Thank you again for being an Outstanding Escrow Officer.
Last month, I received a call for a listing appointment, the sellers were given my name as reference by two clients, one current buyer, one past seller. They identified a property they wanted to buy, but it was contingent on selling their home. Multiple offers over asking, in the first week. Fast forward 26 days, we closed escrow on selling their home today at 12N, then funded on the home they are buying AND RECORDED ON THEIR NEW HOME TODAY AT 2:30!!
Thank you to an incredible team, and Vanessa James this couldn't have happened without you! She met with the buyer at midnight to sign loan docs to make the contingent concurrent closings happen this week, end of month before 3 day weekend!
~Suzi Dunkel- Soto~
I highly recommend Vanessa James to handle your escrow needs. I have used her several times and compare to other escrow companies...there is no comparison! Vanessa is super professional, extremely knowledgeable, and will guide you through the process making sure you have all your documents submitted in a timely manner. Plus she has a positive attitude, even during stressful times. Good luck Vanessa James!